RigER Support Portal

Great News! We are happy to announce the official launch of RigER Support Portal!

We constantly improve quality of our service. Handling all support requests from our constantly growing clients’ community is getting harder. Quality remains number one of our Top priorities in providing services and delivering best results to our customers. Therefore, we have moved to the new level and implemented one of the best service desk solution in the industry – JIRA Service Desk by Atlassian – BelcaSoft/RigER Support Center.

 

Benefits and features for users:

  • Ticketing System driven by SLA requirements
  • Never-miss requests
  • Screenshot attachments
  • Inside communication with Support Team
  • Requests status tracking and email notifications

RigER Support Portal is very simple-to-use, so we encourage you to take this advantage.
Making your life easier, we prepared detailed email to clients’ administrators.

We still receive requests on support (at) riger.ca, however further communication will be held through BelcaSoft/RigER Support Portal.

Thank you a lot for your commitment in making RigER even better!

Your RigER Team.

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